Jay77 Privacy Policy – How Your Data Is Kept Safe

Some information is collected when you create and use a jay77 account. Without this information, the platform cannot function properly. Full details are provided below.

Information Collected at Registration: Your mobile number (for OTP verification), date of birth (for age verification), and username. Email is optional.

During KYC Verification: National ID or passport details — only when a large withdrawal or account verification is required. This information is stored on encrypted servers.

Payment Time: Anonymous transaction IDs are recorded. Full bKash or Nagad numbers are never stored — only the last four digits are retained for identity verification.

Automatically Collected Information: IP address, device type (mobile/PC), browser information, session duration, and platform activity logs. These are used for security and technical improvement purposes.

Every piece of data collected by jay77 has a specific purpose. Nothing is stored unnecessarily or without reason.

Your mobile number is used to send OTPs for login and password resets, to notify you of important account updates, and to confirm withdrawals. Promotional SMS messages are only sent with your consent — you can withdraw that consent at any time.

Betting history and activity logs are used for dispute resolution, responsible betting monitoring, and suspicious activity detection. This data is never used for advertising purposes.

Device and IP information is used to detect multiple accounts, block unauthorized login attempts, and resolve technical issues. This is done to protect the security of every jay77 user.

Jay77 never sells your personal information to third parties. However, limited data is shared with certain technical partners necessary for platform operations — always under strict confidentiality agreements.

Payment gateways (bKash, Nagad, Rocket) only receive the information necessary to verify a transaction. They cannot access jay77 users' betting activity or personal data.

In certain circumstances, your data may be shared — for example, in response to a court order, a lawful request from a law enforcement agency, or as part of a fraud investigation. Even then, only the minimum necessary information is disclosed.

Jay77 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience on your next visit.

Jay77 uses industry-standard security technology to protect user data. Here's what that actually looks like in practice — not just on paper.

All data transfers are secured with 256-bit TLS (Transport Layer Security) encryption. This means every piece of information sent from your mobile device to jay77's servers is encrypted in transit — no one can intercept or read it along the way.

Stored data is also encrypted. Passwords are never saved in plain text — bcrypt hashing is used instead. This means no jay77 employee can ever view your password.

Our servers are monitored around the clock. Unusual login attempts, simultaneous logins from multiple devices, and other suspicious activity are detected automatically — and accounts may be temporarily blocked if needed.

Jay77 does not retain any data longer than necessary. The retention periods for different types of data are outlined below.

Data for active accounts is retained until the account is closed. After closure, transaction records may be kept for up to 12 months to meet legal requirements — after which they are automatically deleted.

KYC documents — copies of your National ID Card or passport — are deleted 6 months after account closure. Betting history and log files are generally retained for up to 6 months.

You have important rights regarding your data on jay77. You can exercise these rights at any time.

Jay77 is an 18+ platform. We do not knowingly collect data from or provide services to anyone under the age of 18. If an underage account is detected, it is closed immediately and all associated data is deleted.

If you believe a minor is using jay77, please notify us at support@jay77.site — immediate action will be taken.

Jay77 may update this Privacy Policy from time to time. For any significant changes, you will be notified via SMS to your registered mobile number or through a push notification in the app. The "Last Updated" date at the top of the page always reflects the most recent revision — check it to know when the policy last changed.

Continued use of jay77 after any changes take effect constitutes your acceptance of the updated policy. If you do not accept the changes, you may close your account — our support team will assist you.

If you have any questions about this Privacy Policy or would like to make a request regarding your data, contact our support team directly. You're welcome to write in Bengali — and you'll get a reply in Bengali.

📧 support@jay77.site — all data-related requests receive a response within 48 hours. Live chat is also available 24/7 for instant assistance.